August 14, 2017 at seven:fifty four am Dear Mr. Welch: I hope this email makes it for you as I couldn't find a direct e mail for you personally on the corporate Web-site. As CEO and Co-Founding father of LA Conditioning Clubs, Intercontinental I understand how tough you and your team have worked to establish a stellar brand within the Health industry. As being a member of LA Physical fitness for quite some time, I'm compelled to write to you personally re: a current individual incident in the Oakland Park, Florida branch on Friday afternoon on 8/11/17. My vehicle was broken into (damaged window and things stolen) in the front of the power (east parking zone in direct check out of the front door) where by no protection cameras exist. I realize the North and South parking locations have cameras although not the east facet. Your personnel was useful and known as the police And that i submitted a law enforcement report.
This area has extremely substantial targeted traffic, (Hectic) so cleansing need to be a precedence, this means you keep the club customers but evidently recruiting new members is had been management focuses their awareness.
This place is often a joke.Equipment are damaged and not fixed.The machines,tools and benches are by no means wiped down with disinfectantand a vital challenge into a grievance desk entries presently was the chief of the non-public trainers (JUAN) and upon hearing my grievance of broken machines that existed for a lot more than 3 weeks violently rebuke me expressing this actual words and phrases “If you don't like stop coming “Mindset these unhealthy attitudes entrap large corporations.
And listing goes on and on. These are typically not peccadillos, they come about to generally be destructive, and emanated from no person else but a sub human mongrel.
The reason I skilled on the fitness center is since I'm a breast cancer affected person and I am seeking to rebuild and restore my health and fitness just after surviving cancer! For my part the way in which This can be staying handled is usually a travesty of justice! In each of the decades that I have skilled in various gyms I have not been met with these types of impolite, extreme unprofessional and abusive actions in all of my daily life! I inquired about going over and above a regional director that may go over each of the LA Conditioning gyms is With this region I reside in Pittsburgh Pennsylvania and I was knowledgeable that I couldn't transcend the area!
Right after staying With this field for thus a few years I actually was disgusted with the business to witness over time and again how these big Exercise corporations
Hello! This message is for management or somebody that Could make alterations for the Bulverde Highway spot in San Antonio, TX make sure you. I’ve stated several of the next for the front desk several occasions, with none variation. I’ve been right here since day on the list of opening. So I comprehend it’s a more recent club. I’m in healthcare/lipo revenue and are actually in gross sales all my 20 Operating several years. I strive to have my consumers/sufferers know they are in excellent care. That’s the word: EXCELLENCE. It’s less difficult to market, when folks want what you've or what you are about. You receive the point! I’ve been an LA Exercise member for around fifteen several years or even more now. I obtained my membership back again in Southern California, when it was Bally’s. I shopped all over to select the Finest fitness center for my income. Obviously Bally’s/LA Health and fitness was it, so it absolutely was a no brainer for me! Facilities and gear have been usually cleanse, no soiled paper towels left in or all over cups on treadmills, no sweat stains, no spots on benches, and so forth. They were normally fully stocked with BEST pre-work out, post exercises, electrolyte drinks & waters. Smoothie shop with protein bars was always open up with an individual there to provide by using a smile, during club hrs. The audio was popping just loud more than enough, in which you felt the energy & want to figure out!
I checked in, and was Just about her response in the course of the way between the front desk and the dressing rooms and he screamed at me indicating which i was not permitted to use that facility. I approached the front desk and asked why. He stated that my membership was a single one and I couldn't use that facility but just the 1 I opened the account at.
I am scripting this letter to acknowledge the attempts Your Domain Name supplied by the customers on the LA Health janitorial personnel during the new wet times of June. I'm both pleased with and appreciative using this group of Males and girls that Considerably is requested of, and far is quietly been given from.
Finally, I made a decision I was not going to the health club adequate and identified as on November fifth to cancel my membership. I used to be told I essential to go into the gym to cancel and this could not be accomplished above the telephone. I then remaining operate early the next 7 days to enter the LA Conditioning to terminate my membership and they informed me it had to be finished at my “house gymnasiumâ€. I used to be exceptionally angry and unhappy for the reason that I had still left do the job early for getting this performed.
Once again not knowing what was happening, I went in man or woman to your Gymnasium spoke to Vanessa the Manager at the Fontana department. Vanessa mentioned, “I’m not in control of the Teaching department you should talk to Perry.†I spoke with Perry and he advised me they moved Tanya to a different LA Health and fitness in San Bernardino simply because anyone submitted a compliant about Tanya relationship anyone in the health club. So, I didn’t Possess a Trainer once more.
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Cerritos CA 90703 close. This is certainly our next property and it's the final club which includes produced us really feel comprehensive. It consists of this kind of significant setting within just less than twelve miles around us.
I’ve spoken to Alex, Jason and Tim. Alex was useful but I felt he hasn't created a real energy to aid me get some kind of resolution. Tim was Specialist, I only spoke to him briefly. Jason really should not be from the customer support area!! I absolutely hope you history all of your telephone phone calls as he was quite rude and disrespectful. How does one truly feel about your customer service Reps laughing in a customer while These are upset and requesting to speak to someone else? Unprofessional, impolite and should not be tolerated.